LAAMP Help Guide Index

1. Getting Started

• 1.1 What is LAAMP?
• 1.2 Logging In & User Interface Overview
• 1.3 Navigating the Dashboard
• 1.4 Profile Settings & Password Management
• 1.5 Roles & Permissions Overview

2. Course & Content Management

    •    2.1 Creating a New Course

    •    2.2 Understanding Content Item Types

    •    2.3 Using Sequencing & Prerequisites

    •    2.4 Publishing & Version Control

    •    2.5 Archiving and Deactivating Courses

3. Training Pathways

    •    3.1 What Are Training Pathways?

    •    3.2 Creating and Managing Pathways

    •    3.3 Assigning Users to Pathways

    •    3.4 Deleting or Editing a Pathway

4. Assessments

    •    4.1 Creating a Quiz or Written Assessment

    •    4.2 Conducting Practical Assessments

    •    4.2.1 Content Experts in LAAMP

    •    4.2.2 Troubleshooting a Practical Assessment Upload

    •    4.3 Viewing and Using Expected Answers (Assessor Toggle)

    •    4.4 Logbook Functionality & Workflow

    •    4.5 Verifying Assessment Submissions

5. Evidence Capture

    •    5.1 Capturing Image, Video, Audio, and Document Evidence

    •    5.2 Reviewing Captured Evidence as a Coordinator or Above

    •    5.3 Common Upload Issues and Troubleshooting

6. User Management

    •    6.1 Adding & Managing Users

    •    6.2 Assigning Roles, Locations, and Teams

    •    6.2.1 Understanding Team Types

    •    6.3 Bulk Uploading User Records

    •    6.4 Resetting Passwords & Reactivating Users

7. Reporting & Dashboards

    •    7.1 Using LAAMPs Reporting Tools

    •    7.2 Understanding Training Statuses

    •    7.3 Report Scheduling and Automation (Coming Soon)

8. Verification & Approvals

    •    8.1 Understanding Verification Workflows

    •    8.2 Approving Logbooks

    •    8.3 User Verification Methods (PIN, Signature, etc.)

    •    8.4 Tracking Approvals and Changes

9. Integrations & System Configuration - Please reach out to your Account Manager to discuss

    •    9.1 API Access & Setup

    •    9.2 Integrating with HR/Payroll Systems

    •    9.3 Document Management via SharePoint

    •    9.4 Branding and Customisation Options

10. Technical Support & Troubleshooting

    •    10.1 Common Login Issues

    •    10.2 How to Contact Support

    •    10.3 Network Requirements for Remote Sites

    •    10.4 Troubleshooting SCORM Uploads (Rise360, etc.)