8.1 Understanding Verification Workflows

Verification workflows in LAAMP ensure that assessments are thoroughly reviewed before competencies are awarded. These workflows support governance, audit readiness, and training quality by requiring key personnel to verify and/or authorise submitted training responses and evidence.

This page outlines how Verification works in LAAMP, who performs it, and how it fits into the overall training approval process.

What Is Verification?

Verification is the first level of review after a user submits a Practical or Standard Assessment. It confirms:

• The assessment was completed correctly

• Required media and responses were provided

• Evidence aligns with expected standards

Only once an assessment passes Verification can it proceed to Authorisation (if required).

Who Can Verify?

Verification can be performed by users with one of the following permissions:

• Coordinator

• Administrator

• Authoriser (depending on configuration)

Verification Process Overview

1. A user completes and submits an assessment.

2. The assessment enters the Awaiting Verification status.

3. A Verifier accesses the Approval List and selects the pending item.

4. The Assessment View displays:

   • Submitted responses

   • Attached evidence (photos, documents, audio, etc.)

   • Time/date stamps

   • Assessor comments (if applicable)

5. The Verifier can:

   • Verify the submission, moving it to the Authorisation stage (if required)

   • Reject the entire submission, sending it back to the user or assessor

   • Partially Reject (if enabled) only the items needing correction

Outcomes of Verification

• Verified: The assessment moves to Authorisation (if required), or directly to Competent if no further approval is configured.

• Rejected: The user is prompted to reattempt the assessment or correct specific items.

• Partially Rejected: The user is asked to correct only selected items; valid previous entries are retained.

Evidence Handling

During verification, the Verifier should:

• Play media files (audio, video)

• Review image and document clarity

• Ensure all mandatory fields are complete

• Use the Download Evidence Pack or View Printable Report as needed

Best Practices for Verifiers

• Act on submissions promptly to avoid backlogs

• Leave comments when rejecting—clarity speeds up rework

• Use the Expected Answers toggle to guide consistency (especially for Practical Assessments)

• Coordinate with Authors and Assessors for assessments that frequently fail verification