I'm trying to add a Competency to a User but I cannot find the Competency

Modified on Tue, 4 Jun, 2019 at 9:45 AM

There exist currently two solutions: Search for the competency, or use the numbers in the add competency popup to go through the list of competencies. We will go over the searching method, as it is significantly faster and easier.

The easiest way to do this is to navigate to the user you wish to add the competency to. From here, scroll to the bottom of the user's page. Click on the "+ Assigned Competency" button.

From here, a popup will appear. By clicking in the search Bar, you can search for a Competency to assign the user.

By entering "SA - " and pressing the enter key, you'll be presented with all appropriate Competencies starting with "SA - ". You only need to enter a few letters in the name of the competency, but all matches will be returned.

From here, we select all appropriate Competencies. Selecting the Ok button will add these Competencies to the user, while Close will not add the competencies. To apply these changes, the user must be saved by scrolling to the top of the screen and pressing the save button in the top right.