6.1 Adding & Managing Users

User management in LAAMP is essential for maintaining a structured, role-based training environment. Users represent employees, contractors, supervisors, or anyone who needs to access training, complete assessments, or manage others within the system.

This page outlines how to add, edit, and manage users, and how to ensure they are correctly linked to Roles, Locations, Teams, and Permissions.

Who Can Add or Manage Users?

Users with the following permissions can manage user accounts:

• Administrator

• Coordinator

• Coordinator Support (with limited access)

• Requestor (Can create Users, however the User will not be active until Approved via the Approval List)

Adding a New User

To add a new user:

1. Go to the User List via the Side Menu.

2. Click the “+ Create User” button.

3. Fill in the required fields:

   • First and Last Name

   • Username (we recommend "First Letter of First Name+Last Name+"-Your Company Name")

   • User Type

   • Email address (if they are required to receive training notifications)

4. Assign the user to:

   • Location(s) – determines what training they receive

   • Role(s) – determines competency requirements

   • Team(s) – for team-specific tracking or targeting

5. Select appropriate Permission level(s).

6. Click Save.

The user will automatically receive an email invitation to join LAAMP. If not, you can resend it manually later.

Editing an Existing User

To edit user details:

1. Search for the user in the User List.

2. Click their name to open the User Profile.

3. From here, you can:

   • Update contact details

   • Change their profile image

   • Reset their password

   • Assign or remove Roles, Teams, and Locations

   • Update Permissions

Changes are applied immediately and do not require re-inviting the user.

Managing Permissions

Assign permissions based on what the user needs to access:

Resending Invitations

If a user did not receive or did not act on their welcome email:

1. Go to their profile

2. Click “Resend Invitation”

3. Confirm the action

The system will send a new temporary login link to their registered email address.

Best Practices

• Always assign at least one Location and Role—these drive training assignment

• Use consistent naming conventions for Teams and Roles to simplify filtering

• Periodically review inactive users and remove or archive as needed