Changing a forgotten password

Modified on Tue, 10 Sep, 2019 at 4:27 PM


  1. At the Login screen, select the "Forgot Password" Button
  2. Enter your email. c
  3. Click on the Reset Password button
  4. Open your email, and the view the supplied code.
  5. Enter code and select "OK". [Missing Screenshot]
  6. Enter a new password in both fields that abides by LAAMP password standards.
  7. Click OK.

Additional Information:


The Reset Password button does not become active unless an email address of valid format is added.

The User receives a message and cannot proceed if the email is not valid.

The reset password supply code is only valid for a 1 hour time period.

The User receives a message and cannot proceed if the supply code is not valid. 

User receives a message and cannot proceed if new passwords do not match.

User receives a message and cannot proceed if new passwords do not pass LAAMP password standards. 

The User can reveal both obscured passwords by selecting the eye button.

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